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The privacy of those who visit our Web site is of primary concern to Lea Salonga Official Merchandise. We adhere to the highest ethical standards of the industry. We automatically gather some data from everyone who visits our site, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of individual shoppers on Lea Salonga Official Merchandise (for example, to tailor special offers to our users or to survey our users about their shopping experience). Except as noted in the next sentence, none of this information is shared with outside parties other than companies we employ to perform functions on our behalf, to whom limited data is given as is necessary in order to complete a shopping.
Visit Information
Like many other Internet companies, Lea Salonga Official Merchandise automatically tracks the usage of our Web site. We profile Web site usage by tracking the Lea Salonga Official Merchandise pages viewed, the previous and following sites visited, the browser used and the computer's address. This information is used to analyze trends, track use, and optimize site administration.
Registration Information
In order to take advantage of full site functionality, a user can complete an optional registration form. During registration, users are required to give certain contact information (such as name, email address) and create a password. This information is used to establish an account that can be utilized to review order history, save shopping cart information, write product reviews, etc. Email address information is used to contact the account holder if necessary regarding an order, or to send an opt-in newsletter. Address information is necessary for shipping/billing processing. To a limited extent, we do track some demographic data, some of which we deemed optional. Purchase of merchandise DOES NOT require an account to be created. In these cases, the only information collected for guest sessions is name and shipping address.
Secured Registration and Purchase Information
When a visitor goes through the checkout process on Lea Salonga Official Merchandise, the customer's name and shipping address are forwarded to a third party payment processor (either Paypal or Google Checkout). Lea Salonga Official Merchandise takes numerous precautions to protect our users' information. When users submit sensitive information via the Web site, the information is protected both online and offline. In order to ensure the highest in customer security, we do not collect and/or store credit card numbers. We have outsourced the payment processing to Paypal and Google Checkout, both reputable firms with a high level of commitment to privacy and security. Please review the privacy and security policies of both companies.
For all registration and purchase information, Lea Salonga Official Merchandise uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with Lea Salonga Official Merchandise. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just "surfing." You can learn more about SSL at www.SSL.com.
While we use SSL encryption to protect sensitive information online, we also take several steps to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Service representative) are granted access to personally identifiable information. Our employees must use password–protected screensavers when they leave their desks. When they return, they must re–enter their password to regain access to user information. Furthermore, ALL employees are kept up–to–date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. The servers on which we store personally identifiable information are kept in a secure location, above the root folder, and are not replicated in our offices or any location not under the control of our host provider. Once again, we have outsourced the database requirements to a third party whom we have verified maintains the highest standards of security and privacy.
Shipping Information
The shipping information related to an order is forwarded along with the order information to either Paypal or Google Checkout and will be shared with either UPS or USPS in order to complete the shipment.
Lea Salonga Official Merchandise may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.
Communications
Lea Salonga Official Merchandise is the sole owner of the information collected on this site, except to the extent that Lea Salonga Official Merchandise sells or shares such information. Lea Salonga Official Merchandise collects information from our users at several different points on our Web site.
As a registered user, you should expect to receive an email welcoming you to our Web site. As a purchaser, you should expect to receive an email confirming your order, an email confirming your shipment, an electronic receipt and a paper receipt (which accompanies your order).
As a registered user of Lea Salonga Official Merchandise you will be offered a chance to opt in to receive Lea Salonga’s Official newsletter.
We also communicate with users on a regular basis to provide requested services. We reply to users' inquiries on issues relating to their account via email, in accordance with the user's wishes. For instance, when you use the "Contact Us" form or the "Feedback" form we use this information solely to respond to your questions and comments and to improve our customer service.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We employ other companies to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Links to Other Web Sites
The Lea Salonga Official Merchandise site may have links to other Web sites on the Internet that are not owned or controlled by Lea Salonga Official Merchandise. We are not responsible for the privacy policies or the content of these Web sites, nor does this mean that Lea Salonga Official Merchandise endorses them in any way.
We are not responsible for the privacy policies of those companies or the content of any Web Sites operated by those companies, nor does Lea Salonga Official Merchandise endorse them in any way. The exception to the rule is our use of Paypal and Google Checkout which implies we have reviewed their security and privacy practices for safeguarding customer information and have determined them safe for visitors of Lea Salonga Official Merchandise.
Correcting, Updating and Deleting Information
If a user's personally identifiable information (such as zip code, email or postal address) changes, or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done under My Account.
Disclosure to Authorities
Lea Salonga Official Merchandise cannot guarantee that all private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. We reserve the right and may be forced to disclose any and all information to government bodies or government officials or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Accordingly, you authorize Lea Salonga Official Merchandise to disclose any and all information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us to legal liability.
Further, you authorize Lea Salonga Official Merchandise to disclose your password, name, street address, city, state, zip code, country, and email address as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, gray market, intellectual property infringement, piracy or other unlawful activity. Specifically, this includes exchanging such information with other companies and organizations for fraud protection and credit risk reduction. Lea Salonga Official Merchandise cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights.
Cookies
Cookies are small pieces of information sent from a Web server to your computer. These allow us to personalize, customize and quickly process and complete your shopping experience without having to continually request the same basic information from you. Cookies are not used to store any personal information such as name, address or payment information. In addition, we have determined that from a security standpoint, the use of cookies deters the “hijacking” of session ID’s which can allow another user to view another user’s personal information. By using cookies, all session ID’s are stripped from URL’s.
If you do not accept or if you remove our cookies, you will not be able to complete a search or make a purchase on our site.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify registered users of this by email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted/deactivated your account you will not be contacted, nor will your personal information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.
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